Shipping policy

Thank you for shopping with Storgine.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Time

We offer free shipping on all eligible orders.

After your order has been dispatched, delivery typically takes 5–8 business days, depending on your location and carrier conditions.

Delivery estimates are provided as a guideline and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take up to 24 hours to become active.

Shipping Delays

While we strive to deliver orders within the estimated timeframe, delays caused by weather, carrier operations, holidays, or other unforeseen circumstances may occur.

Incorrect Shipping Address

Please ensure your shipping information is accurate before completing your purchase. We are not responsible for delays caused by incorrect or incomplete addresses provided during checkout.

Lost or Delayed Shipments

If your order has not arrived within the expected delivery timeframe, please contact our customer support team. We will work with the shipping carrier to investigate and assist you.

Contact

Storgine

902 S Montclair Ave

Dallas, TX 75208, USA

Email: support@storgine.store

Phone: +1 512-309-0689